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Identify, vet, and onboard an Estate Manager (EM) capable of running a high-functioning Miami household (or multi-residence portfolio) with the precision of a five-star general manager. Here's a 6-step process:
Define the level of leadership your estate truly requires.
Articulate the primary focus of your estate management activities. It is considered ideal when the Estate Manager oversees all property operations, budgets, vendors, and major projects if:
You may need a Chief of Staff instead of an Estate Manager if:
Build structure before the hire begins. Agency Maison refines or creates your House Manual and Standard Operating Procedures (SOPs) covering:
We use Nines-based templates to guarantee your estate runs smoothly across all locations and teams.
Integrate resilience into everyday operations. Preparedness is treated as culture, not crisis.
Your EM will:
Protect and leverage your technology investments. Agency Maison screens EM candidates for technical fluency under CEDIA-aligned best practices, ensuring coordination with integrators for:
Because nothing should short-circuit (literally or figuratively) when luxury meets technology.
Bring discipline to vendor oversight. Your EM will implement:
All tracked through a dashboard that ensures accountability and proactive maintenance.
Safeguard the household and principal’s reputation. Confidentiality is not just a request, it’s a requirement.
We operate under strict Non-Disclosure Agreements and codify privacy policies covering:
7: The 90/60/30 Onboarding Plan
Deliver a structured, measurable first quarter.
Timeline and Key Deliverables:
Days 0–30: Audit all assets, vendors, and manuals. Establish risk register and reporting rhythm.
Days 31–60: Implement maintenance calendar, team comms cadence, and emergency drill schedule.
Days 61–90: Launch vendor scorecards, finalize SOPs, and present an executive dashboard.
This roadmap ensures visibility, accountability, and confidence from day one.
Agency Maison curates leadership legacies. We place Miami’s finest Estate Managers into homes that value clarity, discretion, and continuous improvement. Every placement includes tools to help you lead like you’ve been running the place for years.
