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At Agency Maison, we know that in a thriving city such as Miami, estates don’t run on luck: they run on systems, standards, and seamless calm. Luxury households aren't about surviving chaos, they prevent them from occurring in the first place. From hurricane readiness to hospitality-level precision, the best Estate Managers (EMs) in the Magic City are part strategist, part stabilizer, and part diplomat.
Estates are microcosms of excellence: each one a small organization requiring operational fluency and emotional intelligence. A standout Estate Manager orchestrate the following:
A polished estate begins with a well-structured house manual. Beyond a binder of checklists, this is your command center: a living document that evolves with the property.
Make sure the house manual includes:
Leverage modern digital frameworks (like Nines) and refresh quarterly. A great manual empowers every member of the household team to perform at the same exceptional standard.
Luxury estates are now intelligent ecosystems. Show comfort working with CEDIA-certified integrators to manage access control, sensors, and network hygiene. Fluency in these systems signals to your principals that you’re not only service-minded, but also fluent in tech and future-proof.
Confidentiality isn’t just a signature on an NDA, it’s a way of operating with discretion. Cultivate impeccable privacy habits: no photos, no leaks, no loose talk. Maintain visitor logs, manage device policies, and create a culture of discretion that mirrors the principals’ trust in you.
Interviews & the 30/60/90 Strategy
When interviewing, come ready to demonstrate your structure. Bring along the following:
Show that your leadership is not theoretical, it’s measurable, repeatable, and beautifully executed.
We curate placements where precision meets purpose. Our clients in Miami expect sophistication, stability, and grace - we prepare our estate managers to deliver just that.
Join us in the estate manager role at Agency Maison.
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